Back to Curenet

Privacy Policy

Last updated: May 29, 2021

This page summarizes the privacy practices for Curenet websites and software operated by Knitknot Technologies Pvt Ltd. It is based on the existing Curenet privacy policy and adapted for this landing experience.

Information We Collect

  • Curenet may collect account, contact, facility, patient workflow, appointment, report, and support information that users provide while using the website or Curenet software.
  • Usage data may be collected automatically, including browser, device, IP address, pages visited, time spent, diagnostics, and similar service activity data.
  • Cookies and related technologies may be used for essential service access, account authentication, preferences, and service analysis.

How We Use Information

  • We use information to provide, maintain, secure, and improve Curenet services, including account access, facility workflows, appointments, records, communication, and support.
  • We may use contact information to respond to inquiries, provide service notices, manage onboarding, and communicate important product or account updates.
  • Operational and usage data helps us monitor service performance, prevent misuse, troubleshoot issues, and improve the user experience.

Sharing and Disclosure

  • Information may be shared with service providers who help operate, maintain, analyze, or support the Curenet service.
  • Information may also be disclosed when required by law, to protect users and the service, to investigate misuse, or as part of a legitimate business transfer.
  • Curenet does not treat public website links as permission to sell personal health or account information.

Retention, Transfer, and Security

  • Personal data is retained only as long as needed for service, legal, security, accounting, and operational purposes.
  • Data may be processed using systems and providers located outside the user's region, with reasonable safeguards applied where required.
  • We use administrative, technical, and organizational safeguards, but no internet-based system can be guaranteed as completely secure.

User Rights and Data Requests

  • Users may request access, correction, or deletion of account and associated data by contacting Curenet support.
  • Deletion requests should include the registered mobile number and email address so the support team can verify and process the request.
  • Some records may be retained where required for legal, regulatory, dispute, fraud-prevention, or service-continuity reasons.

Changes and Contact

  • This policy may be updated from time to time. Updated versions will be posted on this page.
  • For privacy questions, contact support@curenet.in.